> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.xcloud.host/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Where Should I Ask For Support?

At xCloud, we care about users and provide support for all. Our support team is ready to solve any issues you may face while using xCloud. 
xCloud support team ensures assistance is available throughout the week, with dedicated active hours adding up to 20 hours a day, emphasizing our commitment to being always here to help and support you. 
Here’s a rundown of the support options available to you:

Live Chat Support: Instant assistance available via live chat for presale queries, general help, and urgent issues, accessible on our website or app dashboard.

[Submit Support Ticket:](https://xcloud.host/support) Structured support via ticketing system for free migration, account/billing inquiries, technical support/bugs, and feature/suggestion requests, with a commitment to resolve within 12-24 hours.

[Facebook Community](https://www.facebook.com/groups/xcloud.community): Connect with users, seek quick help, and share expertise through tutorials and guides in our vibrant Facebook community, complementing our formal support channels for technical queries.

 Additionally, we have [step-by-step documentation](https://xcloud.host/docs/) so you can independently troubleshoot and resolve issues without relying on support. 

For more details and our support schedule hours read here:

[How Can I Get Support In xCloud?
](https://xcloud.host/docs/how-can-i-get-support-in-xcloud/)